Elegant Designs
by Ellen
| Payment |
| I accept PAYPAL as so many do now as it is so much faster and safer to do online business. It is truly beneficial for you and me. You can sign up for a Paypal account while purchasing an item! Super Easy! Payments should be made within 2 days of purchase. Please verify that the shipping address matches the Paypal information! ** I will send items as a gift to a different address if you notify me of this, and I will add a gift tag to the box for you. ** |
| Shipping |
| Once payment is recieved the item will be shipped immediately if possible and no longer than 5 days. Each piece will be shipped in it's own gift box. If you have other shipping requests, please converse with me via e-mail and we will work it out. Items will be sent USPS. I also insure the delivery. I also ship internationally, with the buyer respondsible for any custom fees that may apply. If you request a custom order, it will be shipped within 5 to 14 days from purchase order. A bit longer if I have to aquire a specific stone you are looking for. I do ask that you PLEASE notify me when you recieve your item! You can do that at: ellen@elegantdesignsbyellen.com |
| Refunds and Exchanges |
| If an item is returned, the buyer is respondsible for the postage. I will send a refund as long as the piece is in perfect condition, and is returned in 1 month from purchase date. I do not make refunds for shipping errors, lost or damaged in the mail items. Please double check your shipping information! |
| I will be glad to take a special order, just converse with me what you have in mind as far as design and type of wire. If you have a stone, I would be glad to wrap it up for you ! |
| If you have a custom order in mind, please note information needed. 1. Name, type or color of stone 2. Size desired = eg. 18x13mm-sm. 25x13mm-med. 20x30mm&up-Lg. 3. Type of wire = 14kt. Gold Filled or Sterling Silver 4. Price range = to be discussed 5. Date required by Please contact me at ellen@elegantdesignsbyellen.com and I will get back to you ASAP |
Internationally = will be sent International Priority....Insured....for $6.50
NOTE: For those who do not want to order online, the policy is to notify me by e-mail which item you would like. I will notify you back that I have received your order. Then, send a.... POSTAL MONEY ORDER.... made out to:
Ellen Pridemore
221 Low Moor Rd
Fayetteville, WV 25840
As soon as the money order is recieved, I will notify you and send the item out immediately. Please notify me when your package has arrived!
Ellen Pridemore
221 Low Moor Rd
Fayetteville, WV 25840
As soon as the money order is recieved, I will notify you and send the item out immediately. Please notify me when your package has arrived!
POLICY
Special Orders
For any special order requests, I will send a "Paypal Invoice" to your e-mail address. As soon as the item is completed I will notify you so that the invoice will be expected. This will make it fast and easy for both of us. As soon as I am notified of payment, the item will be shipped immediately and I will then send you an e-mail notifying you.
For any special order requests, I will send a "Paypal Invoice" to your e-mail address. As soon as the item is completed I will notify you so that the invoice will be expected. This will make it fast and easy for both of us. As soon as I am notified of payment, the item will be shipped immediately and I will then send you an e-mail notifying you.
**Free Shipping in the USA and Canada**